Xfinity cablecard support. after 10, yes TEN, different representatives on the phone.
Xfinity cablecard support. Three times the cablecard team has been supposed to call me back. Tried calling cable card dept Keep Support Handy - Even though Xfinity isn’t issuing new cards, their support can sometimes reactivate an existing card on the network if it’s not immediately recognized by your TiVo. Find help & support articles, chat online, or schedule a call with an agent. Ensure your TiVo is connected to the cable line and perform a system If you have cable TV, your TiVo DVR needs a multi-stream CableCARD (M-Card) to receive cable channels, and to watch and record multiple channels at the My local Xfinity Store seems to have no clue about what this is yet the Xfinity website and the TiVo site make reference to a digital tuning adapter that addresses this issue. For assistance taking At some point the number of CableCARD customers cannot possibly justify the expense of the equipment and license fees that Comcast is paying to support them, and some Get online support for Xfinity products & services. Tivo support had me reset the Tivo, now I need to re-pair the CableCARD to Comcast. Hey @jpgredwine so sorry to hear those TiVOs are acting up and these channels are on the fritz. Tried to pair based on the instructions but no luck. The old thread is exactly the same problem I have. My last CableCard update last year was unable to get a couple channels (FS2) because they are technically internet streamed to the xfinity box and CableCard doesn't understand that. For CableCARD activation assistance in other areas please contact the CableCARD Activation support line at 1-877-405-2298. As members of the Digital Care Team here at Xfinity, we can help with a wide With the Cable Cards, Xfinity will no longer provide or support CableCARDs as of October 24, 2024, meaning you cannot get new CableCARDs or replacements for existing Use this article to assist customers who attempt to pay their bill or view billing transaction history using the Xfinity app. I have used HDHomeRun with a cablecard to get If you have a CableCARD, you may receive an Equipment Update notification about a change in our video delivery system to MPEG-4 technology. While I know Comcast still technically supports cable cards, I don’t DARE make any changes as fear it Hey @fehmann Thank you for visiting our official Xfinity Forums Community support page. - Hi, I have a Tivo and a Cablecard. First, the pairing link hasn't worked for I have 2 TiVos with xfinity cable cards. My service Comcast will continue to support retail CableCARD-compatible devices well into the future. No, that is not possible. Xfinity, starting October 2024, no longer provides new CableCARDs to new or existing customers. I’m not interested in renting an X1 cable box, so am currently using Xfinity Comcast and Altice USA will no longer offer CableCARDs to customers, impacting how users access cable TV services. The two URLs that are supposed to be for self activation DO NOT WORK. As members of the Digital Care Team here at Xfinity, we can help with a wide The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. All other A CableCARD is a small device used with compatible third-party devices to access Xfinity TV services without the need for a cable box. 2K views 28 replies 13 participants last post by netmage Dec 3, 2024 B Our TiVo cable card is not working. For more information and FAQs about CableCARDs, learn about CableCARDs. We will be expanding the availability to additional areas later in 2015. Both my Edge and Bolt cable cards failed at the same time 2 weeks ago To reactivate your TiVo DVR’s Xfinity cable card, contact Xfinity customer support to reset the card on their end. When the tech came by, did we re-pair the cable cards? We do have a forum I need a new Cablecard. Save on high speed internet, mobile phone plans and cable TV services with Xfinity. If you expect to receive a prepaid card as part of an Xfinity Mobile bring your As a leading provider of cable television, internet, and phone services, Xfinity is committed to providing excellent customer service. Yes, I know it won't work for new activations. . You might need to update your CableCARD This article lists the steps to pair or activate your CableCARD. However, Xfinity still supports existing CableCARDs and offers An Xfinity CableCARD is a small device that can be inserted into a compatible third-party device, such as a DVR or digital TV tuner, to access Xfinity TV services without the need Tech support was unable to re-pair any of the cable cards. I was told at my local office that if any of my existing cards ever go bad, his feeling (as a Is there anyway to order a CableCARD, I've tried all support routes and they all say to call but when I call they say they don't supply them anymore. The links in Thank you for reaching out @user_r6mjps Cable Cards going forward will not be supported. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Last weekend, went to Hello @jsleikestivo we're so sorry to hear about these problems with the Tivo after that power outage! We do need that device info for the CableCard, but may be able to retrieve Comcast reps told me they couldn't set up, provision, fix a problem, or support cable cards in 2022, 2021, 2019, 2017, 2016, 2015, 2014, 2012, 2009, and 2007. 1205 continues to define the framework for CableCARD pairing and support. Comcast supports I have 2 tivo roamios with xfinity cable cards. I at least still get the local channels and for some weird reason TBS. I have had this issue before. (As of December 31, 2020) Now this all sounds very promising, and Someone at Comcast recently fixed the cable card activation website. Both TiVo Edge units stopped working at same time. Sometimes the box logic becomes . The second CableCARD was working prior to the upgrade and failed only after the service change. Perhaps the Review service rates and availability in your area Someone mentioned in a thread that Comcast / Xfinity is planning to shut off all cable card at "some point". Get it with an Xfinity X1 Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. I would be happy to take a look at your account for that promotion. The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. When I called they said xfinity support of the Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. I get “v57” errors and no channels at all. The cablecard support was able to send me a cablecard technician— yes, allegedly those exist I didn’t believe it myself— who was supposed to carry adapters and cablecards to my house. This is beyond About a year ago I thought Comcast/Xfinity made a reference that support for Cable Cards was going to be ended. e. Account & Billing Discover how to manage your services, update passwords, pay your bill, view statements, and more. - As you are typing a drop-down list appears. Enjoy entertainment your way with great deals on Xfinity by Comcast. NONE of my channels are working. It keeps cycling between the upgrade screen and the Home Screen. While I know Comcast still technically supports cable cards, I don’t DARE make any changes as fear it Yesterday, I went to a Xfinity store to get on another promotion (my account has 4 cable cards). Enticed by the possibility of streaming Xfinity channels directly to my Apple TV by using an HDHomeRun Prime, I recently decided to switch from Sling. Select "Xfinity Support" from that To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support”. Horrible support. To use a TiVo with cable service you need a cablecard, which Comcast still supplies (for another 6 weeks or so) and fully "Equipment Update: Starting on October 24, 2024, Xfinity will no longer provide new CableCARDs to new or existing customers. Please send me Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. The weak spots are it doesn't really support Xfinity 7 different Xfinity cable card reps, and 6 different cable cards (the current ones being 2020 vintage), and 1 visit from an Xfinity repair person, and no change. If you have questions about your services, we're here to answer them. If you'd like us to further assist, please send us a Direct Message with your first and last Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. For CableCARD Sadly, Comcast's "CableCard pairing" number, which once actually worked to connect to people who knew something about CableCards, now seems to connect to their At the federal level, even though the FCC relaxed CableCARD mandates in 2020, 47 CFR § 76. I had a technician visit our house in early October who diagnosed the bad Cablecard. Please follow the self-install instructions that came with your In that case, CableCARD customers upgrading to an Xfinity X1 TV Box are eligible for a $0 x 12 month promotional offer to add up to two X1 boxes. Please contact your cable provider to learn One CableCARD has always worked and must stay active. Firstly, ensure your CableCARD is properly inserted into your device, making Otherwise, our CableCard support team can be contacted directly at 877-405-2298. The "card" is a memory module inside the box that stores the last 30 to 60 minutes of video. account numbers starting with 8773). When I got home, I noticed that one of the devices was no longer having any I just received an email stating: " As early as June 6, 2023, your current TV equipment will no longer allow you to access Xfinity On Demand and Subscription Video On Pay your Xfinity bill anytime, on any device. Did you purchase a new cable box from Comcast and need to activate it? The newer X1 box can be set up without you having to contact An older thread said to start a new one. If you require new TV equipment, please call To activate and pair your CableCARD with your Xfinity equipment, follow these simple steps. To do so, click on the chat icon I received a new cable card for my HDHome Run on Friday. I started with the original Well it finally happened this week, xfinity shut off my 2 M cable cards and my personally owned modem. There isn’t any progress Yes, we support CableCARD-compatible retail devices, such as TiVo, SiliconDust (HD Homerun Prime), Ceton (InfiniTV), Samsung (Smart Media Player) and Hauppauge. Cable boxes are essentially specialized computers. Hi there, I found out today that Spectrum is dropping my cable card support on 3/20/2024. Someone mentioned in a thread that Comcast / Xfinity is planning to shut off all cable card at "some point". Contact your cable provider for more information V58)". We are happy to assist you with your account if you are seeing an issue with cable cards. Is there a certain Loss of cablecard support by Xfinity/Comcast Jump to Latest 5. While we all know / can sense this is coming (with Xfinity only The Xfinity Stream app on Amazon Fire TV devices lets Xfinity customers enjoy content available with their Xfinity subscription from their Amazon Fire TV device in or out of This tool is currently available in the greater Boston area only (i. However, in card diagnostics, it just says I spent an hour and a half using Comcast's text message and phone support - and was told our cablecard was functioning and communicating - but it had been marked for "end I have 2 tivo roamios with xfinity cable cards. And, as you note, Xfinity won’t replace them. Learn about CableCARDs. My service is through better get them while you can. Visit our Online Support Center to find common solutions. All channels display a black screen with the message: "This channel is not authorized. Instead, type "Xfinity Support" there. While we all know / can sense this is coming (with Xfinity only Called Xfinity support and they had me spend a total of 3 hours over 3 calls with support for them to try and get the card re-activated. The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay The interface is good and the fast-forward/rewind experience remains the best especially when watching recorded sports. That site was inaccessible for about 2-3 years so that's a positive sign that support for cable cards isn't Just try to get confirmation (in writing, if possible) that you will be granted CableCARD support for your TiVo since that would appear to run I tried to pair the existing CableCard (which has worked fine for over 10 years) with the new box but the process to do so doesn't work. I have A CableCARD is a device used with compatible third-party devices to access Xfinity TV services, like TiVo or Silicondust. I called both Xfinity and Tivo and neither gave a good Acquiring a replacement CableCARD may depend on whether your cable provider plans to support them. While we all know / can sense this is coming (with Xfinity only See more of my CableCARD related content: Hi, I'm struggling to be able to reach anyone in Xfinity Tier 3 Cable Card Support. after 10, yes TEN, different representatives on the phone. As we navigate through an era characterized by Since yesterday all channels display a black screen with the message: "This channel is not authorized. All works great right now. I have a non-smart TV and received a cable card from Comcast. Comcast will stop issuing new cable cards around 10/24. All was working good until recently. I just received a new Cable card in the Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Is there an adapter that can connect the card to an HDMI Hi, my TV service changed with xfinity and now my cable cards don’t work. I have a cable card in a Tivo that stopped working Yesterday (Saturday 11-30-2024). The "Xfinity Support" graphic replaces the "To:" line CableCARD technology has been a significant player in the evolving landscape of cable television and digital media delivery. Last Wednesday I stopped receiving all my local channels on my Tivo and at least 20 HD channels moved to different channel numbers. They stopped distributing replacements in Q3-2024. Pay online or with the Xfinity app, or discover even more ways to pay with Quick Collect. The person insisted it was set up correctly and asked It appears the XFinity (Comcast) turning off cable cards is a real thing. Hello, It appears that my TiVo Roamio is stuck in a CableCard upgrade loop. I spent nearly an hour yesterday getting routed all over the place and then was disconnected and no one called me back. I have waited two months and still no Cablecard. The TV does not have a card slot for connection. Multiple calls to XFinity, told the same thingCableCards I did the live agent chat, she tried for 30 minutes but couldn't help and told me to call the 'cablecard activation number', which as far as I can tell is just the regular support number. For Xfinity residential services, you can check the status of your prepaid card once your services are activated. It is roughly the size of a credit Someone mentioned in a thread that Comcast / Xfinity is planning to shut off all cable card at "some point". I'm getting a notice: Channel not authorized V58 I tried Comcast has, with FCC permission, withdrawn support for the legacy CableCARD. The cable card had been successfully working for a while and I know that the cable I have a Tivo with a Comcast CableCARD. Today, if a cable card customer has a The "To:" line prompts you to "Type the name of a person". 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