Le creuset customer service. Read below to see the top rated Le Creuset businesses on Yelp and their customer Le CreusetThese Terms of Purchase (these "Terms") apply to the purchase and sale of products through www. An innovative silicone coating ensures easy release and effortless cleanup, while two layers of carbon steel surround a pocket of air for superior heat conduction and even baking I've read a bunch of posts asking the difference between or which one is overall better, but haven't seen much of a comparison in terms of warranty/customer service. 如果對本網站，我們的產品或與Le Creuset有關的其他疑問，請聯繫我們的客戶服務部 Do you agree with Le Creuset's TrustScore? Voice your opinion today and hear what 385 customers have already said. I have WAY too much Le Creuset. Contact our team here. Le CreusetExperience the superior performance and everyday ease of use of our Toughened Non-stick, Toughened Non-stick PRO, Signature Stainless Steel, Classic Stainless Steel and Essential Non-stick Ceramic cookware for 90 days. Our business hours Le Creuset has an average rating of 3. How can we help you? For questions about this website, our products, or other topics related to Le Creuset, please contact our Consumer Services department by calling 1-877-273-8738 or complete the form below. For questions about this website, our products, or other topics related to Le Creuset, please contact our Consumer Services department by calling 1-877-273-8738 or complete the form below. We purchased our Le Creuset set in 2016 and it is one of the best purchases we’ve ever made ##lecreuset##unboxing##fyp Do you agree with Le Creuset's TrustScore? Voice your opinion today and hear what 380 customers have already said. Shop By Color, Material or Collection and Design the Perfect Ensemble for Your kitchen. Apr 29, 2025 · Le Creuset is not the only company serving up excellent customer service for items bought years ago. , with the proof of purchase and with postage paid. I emailed them the 21st wondering where it was/if it shipped, it wasn’t an hour later I got the “your order has been shipped” email. com 114 Bob Gifford Blvd Early Branch, SC 29916 Telephone Number: +1 (877) 273-8738 Email Address: contact. If you have difficulty accessing features or functions on our website, please call 1-877-273-8738 or email us at consumer-services@lecreuset. Browse Le Creuset's limited lifetime warranty policy and see how your cookware is protected. The official website is lecreuset. Le Creuset is proud of the workmanship in its products and guarantees its products to be free from defects in material and workmanship at the time of purchase. Th This is my second Le Creuset piece, and given the massive decline in quality and total absence of any customer service support when I emailed them, it's my last. I bought this tool and it broke after 2 uses. I may withdraw this consent at any time by clicking the unsubscribe button within any email. Is it safe to use, and how do I fix it? Handle customer requests for returns, exchanges, or refunds in accordance with Le' Creuset's return policy. Dealer Authentication Since 1925 Le Creuset has been renowned as the pioneer of colourful cookware. Find help now! #lecreuset #kitchenfire”. Visit Le Creuset's FAQs today! Is it just me or does LeCreuset Canada customer service really suck? I ordered a set of pans on December 5th, I think the cut off for Christmas shipping was the 11th, so lots of time. My family calls it “The Orange Pot. The rating indicates that most customers are generally satisfied. Feb 5, 2024 · Replacing or Refunding a Defective Le Creuset If you have determined that your Le Creuset is indeed defective, you may be wondering how to go about getting it replaced or refunded. I like both brands for different reason, but I feel like my ultimate decision will be based on how easy it is to work with customer service for any warranty reasons. Our goal is to permit Free Shipping On orders over $149 Free Returns In-store or online within 45 days* Limited Lifetime Warranty On cast iron cookware* Unrivalled Selection Of our iconic colours and products We would like to show you a description here but the site won’t allow us. Le Creuset is part of the Household Goods industry, and located in France. I returned it immediately and its been almost 30 days since they have received the return and I still don't have a refund. The recent email went directly to Customer Service, circumventing the web site. To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process. Le Creuset of America, Inc. As we believe in giving you uncompromising quality, our product ranges come with the following guarantees. Le Creuset does not accept returns or exchanges of products purchased through other vendors. View complaints of Le Creuset of America, Inc. Jul 15, 2021 · [EN] I CONTACTED LE CREUSET CUSTOMER SERVICE FOR HELP. Any help would be appreciated! It was an expensive order and I’m keeping my fingers crossed it will arrive soon. The box itself arrives with no instructions on what to do if something needs to be returned. com. BBB helps resolve disputes with the services or products a business provides. The information here will help you achieve the best possible cooking results. One of them is the 3. Apr 13, 2024 · To avail the Le Creuset lifetime warranty, you need to contact their customer service, provide the necessary information about your product, and follow their instructions for a repair or replacement. The enameled cast iron Signature Everyday Pan has a generous depth and wide surface area that is perfect for everything from pan roasting and frying to one pan meals, simmering sauces and more – it essentially combines the benefits of a braiser with the ease of use of a fry or sauté pan. Read our warranty today! WHAT IS THE ADVANTAGE OF BUYING LE CREUSET PRODUCTS INSTEAD OF LESS EXPENSIVE BRANDS? Since 1925, Le Creuset has been the market leader outperforming every competitor in design, performance and customer devotion. Only one gift per customer/transaction. To process a return, please visit a Le Creuset Signature Boutique or fill out this form. For questions about this website, our products, or other topics related to Le Creuset, please contact our Consumer Services department Customer Service Hours: Monday to Friday 10:00～17:00 Closed on weekends and public holidays 360 Orchard Road #09-05A International Building Singapore 238869 Note: All product servicing cases will be handled at the above mentioned address ONLY. If you’re close to a TJ Maxx, HomeGoods, or Homesense you can probably pick those items up on discount soon. A free inside look at company reviews and salaries posted anonymously by employees. and recently we saw the pot is missing some coating at the bottom. Constance Vassilopoulos brings experience from previous roles at Brasserie Bread, SIMMONE LOGUE FINE FOOD COMPANY and Bayswiss. Home / Terms & Conditions Terms & Conditions Support Customer Service Contact Us FAQs Returns Shipping Warranty Affiliates Register Your Products If you would like to submit a claim or have a question related to the warranty of your Le Creuset product, please fill out the form below. to 5 p. Le Creuset sure did charge my credit card for the full order total but has failed to deliver 5 of 7 total items. Each piece from our extensive range of high-quality cookware is designed for versatility and ease of use. The ads feature realistic-looking videos of various celebrities announcing they have excess Le Creuset inventory so they’re giving it away for free to fans. Simply provide some basic information and create a username and password. Hours of Operation are Monday- Friday 8am-5pm EST Anyone have bad customer experience with le creuset during covid? I bought a pan instead of a pot for the first time and i didnt like it after the first use. Our business hours Le CreusetWelcome to Le Creuset Hospitality! We are very pleased to invite you to become a member of our Wholesale Hospitality Program! This is a program dedicated to Chefs, Food and Beverage Directors, Hospitality Venues & Hospitality Specific Businesses. Sep 9, 2025 · Le Creuset has apologized to customers after a Factory To Table Event in Hartford, Connecticut left many dissapointed. Our Customer Service team will inform you of the price to ship back your item when they process your request. Our Customer Service team will inform you of the price to ship your item when they process your request. Non-stick Metal Bakeware Loaf PanThe non-stick metal Loaf Pan is a staple in the kitchen, and ideal for everything from breads to meatloaf, pound cake and and layered bubbling casseroles perfectly sized for two. Oh no! Still haven't found what you're looking for? For questions concerning this website, products or other topics related to Le Creuset, please contact our Customer Service team directly at cservicecanada@lecreuset. Le Creuset of America consumer reviews, complaints, customer service. Please be I used to work retail and long story short we sold Le Creuset, so I was able to get a number of pieces. The company does email me (constantly) but NEVER RESPONDS to emails from me about this problem. This warranty covers normal household use only. The average additional pay is A$0 per year, which could include cash bonus, stock, commission, profit sharing or tips. For this warranty Jan 1, 2024 · Overview of the Celebrity Le Creuset Giveaway Scam The celebrity Le Creuset giveaway scam operates by promoting fake promotions on Facebook, Instagram, TikTok, YouTube, and other social platforms using deepfake videos and sponsored posts. FYI-from le creuset customer service -seasoning. Date of experience: October 16, 2023 Find Your Store From Le Creuset’s iconic cast iron cookware, to versatile stoneware, and innovative accessories, Le Creuset Outlet Stores offer the best value in first and second quality premium cookware. For additional information please refer to included care and use manual. We’re so confident you will love it or your money back. Apr 30, 2025 · In this comprehensive Le Creuset Dutch oven review, we'll dive deep into everything you need to know about these coveted kitchen workhorses. ” Enameled cast iron is warranted to you by LE CREUSET OF AMERICA, INC. Please note that boutique staff and customer service due that the right to refuse any purchase, exchange or return that they deem to be for fraudulent or resell purposes. Date of experience: October 16, 2023 The customer service for @Le Creuset is top-tier. Whatever, I honestly forgot I even ordered them not the end of the world Browse Le Creuset's limited lifetime warranty policy and see how your cookware is protected. lecreuset. (referred to as "us", "we", or "our" as the context may require). Expertly crafted from enameled cast iron, the everyday versatility of the Dutch oven makes it ideal for everything from slow-cooking and braising to roasting, baking, frying and more. You hereby acknowledge and agree that your personal data will be processed by Le Creuset Australia Pty Limited solely for the purpose of processing your request. Still haven't found what you're looking for? For questions concerning this website, products or other topics related to Le Creuset, please contact our Customer Service team directly at cservicecanada@lecreuset. For this Lifetime Limited Warranty to apply, you must follow the care and use instructions provided with the product. , to be free from defects in material and workmanship at the time of its purchase. Helpful? Non-stick Metal Bakeware Loaf PanThe non-stick metal Loaf Pan is a staple in the kitchen, and ideal for everything from breads to meatloaf, pound cake and and layered bubbling casseroles perfectly sized for two. TikTok video from L I N D S E Y 🌟 (@llindseynoel): “Discover how to reach Le Creuset customer service for urgent assistance after a kitchen mishap. is NOT a BBB Accredited Business. Have questions about your Le Creuset cookware, bakeware, accessories, servware, or warranty? We have you covered. May 12, 2022 · One thing I love about Le Creuset, apart from the good craftsmanship, beautiful colors, and durability of their products is their lifetime guarantee. Contact Us We're glad that you want to get in touch with us. Need immediate assistance? The information you need may be available in our FAQs. Read our warranty today! Visit Le Creuset for cast iron and stainless steel cookware, bakeware, pots, pans and kitchen & bar tools. We would like to show you a description here but the site won’t allow us. Do you agree with Le Creuset's TrustScore? Voice your opinion today and hear what 388 customers have already said. Find out the warranty details and how to submit a claim for your Le Creuset products. I've reached to Le Creuset customer service via email, social media, and phone. The iconic Le Creuset Dutch oven is indispensable in the kitchens of home cooks and professional chefs alike. Need some help? Our experts will answer your questions on products, orders, shipping, returns, and collect any feedback. They essentialy sat boxed for a few years until I moved out of my parents' place and started using my own cookware. Experience a hassle-free Le Creuset warranty claim process! Our simple 3-Step process ensures quick and easy Le Creuset warranty claims. I need a refund. If you have any questions or concerns about your new cookware, please contact Le Creuset Customer Service at: 1-877-418-5547 or visit lecreuset. However, even the most durable cookware can fall victim to wear and tear, and some Le Creuset customers have reported issues with chipping and discolouration. Jun 11, 2025 · Additionally, contacting Le Creuset customer service directly with the color name or a photo of the item is a reliable method for confirmation. LE CREUSET OF AMERICA, INC. This is a new post simply cause I can’t add the screenshots. If you need to ask questions about delivery, returns, access checks or just to chat, Le Creuset's dedicated customer service team will be able to help Brexit Update • Ireland Deliveries Since the UK left the EU, new rules have come into place on 1st January 2021. Apr 8, 2025 · You can reach Le Creuset customer service by phone at 1-877-273-8738. to 7 p. com and in Le Creuset Signature Stores while supplies last; not available in Le Creuset outlet stores. Read our warranty today! Still haven't found what you're looking for? For questions concerning this website, products or other topics related to Le Creuset, please contact our Customer Service team directly at cservicecanada@lecreuset. The average additional pay is €0 per year, which could include cash bonus, stock, commission, profit sharing or tips. Constance Vassilopoulos has 1 emails on RocketReach. Jan 25, 2021 · Do you agree with Le Creuset's TrustScore? Voice your opinion today and hear what 386 customers have already said. For media inquiries, please email us at media. Warranty may differ on materials. THESE TERMS OF PURCHASE CONTAIN VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL Mar 23, 2025 · To initiate the repair process, contact Le Creuset’s customer service department and provide proof of purchase and a detailed description of the issue. com and its related pages (the "Site") through which products offered or sold by Le Creuset of America, Inc. I emailed Le Creuset customer service and asked for help in replacing it, but received no reply. Lifetime Limited Warranty Cast Iron Lifetime Limited Warranty – Le Creuset® of America, Inc. Our customer service team will contact you using the contact details you provided in the form to address your request. Unfortunately I’ve had the same happen to me during the November-December holiday. The average Customer Service Advisor base salary at Le Creuset is A$69K per year. How do I remove them? A small piece of enamel on the inside of my pot chipped away. le Creuset customer service has pretty much made me decide I have enough. 5 days ago · Le Creuset contact information, as well as its shipping and delivery policies, special services, and returns and exchanges policies. This username and password is separate from your Le Creuset customer login. To initiate a replacement or refund, the first step is to contact Le Creuset’s customer service Constance Vassilopoulos Summary Constance Vassilopoulos, based in Australia, is currently a Customer Service Manager at Le Creuset. Provide your account email address to receive an email to reset your password. containing information about products, offers, special events and promotions that may be of interest to me. If a guarantee claim is made, the product must be returned to LE CREUSET OF AMERICA, INC. ca@lecreuset. Shop by color and material or find a store near you. Slightly curved sides make it effortless to stir, flip and serve, while oversized handles We would like to show you a description here but the site won’t allow us. 5 qt round dutch oven that's the perfect size for baking bread and literally the only thing I really use it for because otherwise it's quite small Best customer service ever I just experienced the best customer service with Le Creuset ever!! So we received a Le Creuset cast iron pot as a Christmas gift roughly 8-10 years ago. 2 Le Creuset reviews. We want all our customers to share in an authentic Le Creuset experience, which can only be found in our stores or at one of our authorised retail partners. Read our warranty today! Thank you for choosing Le Creuset. WHAT DOES THE WARRANTY COVER? Le Creuset cookware is warranted to you by Le Creuset of America, Inc. I bought this dish to replace a stoneware Le Creuset oval baker I had received as a gift that literally split in half while baking and dumped all the contents into the bottom of my oven. The phone line is typically open during standard business hours, but it’s a good idea to check their website for the most up-to-date hours of operation. Do you agree with Le Creuset Danmark's TrustScore? Voice your opinion today and hear what 128 customers have already said. I posted about my pan a day ago. com or by completing the form below. A return lable would be nice. Le Creuset products are crafted to meet a high standard of quality. Complete the form once for each product you want to register. For this Lifetime Limited Warranty to apply, you must follow the care and use instructions provided with the utensil Dec 20, 2006 · This morning I received an email from Le Creuset Customer Service indicating that they'd not received any previous emails, which were sent through their web site. Jul 8, 2023 · Sarah Burgess has been working as a Customer Service Associate at Le Creuset for 4 years. Le CreusetLe Creuset of America Website Accessibility Le Creuset of America, Inc. Our Customer Service Team will get back to you as soon as possible. Le Creuset reserves the right to modify its return and exchange policy at any time. us@lecreuset. However, customers are still unhappy. I’ve never had to put that to the test until recently, when I clumsily dropped my beloved 3 1/2 quart round French oven with metal knob onto a concrete floor and one of the handles snapped off, taking a chunk of pot wall with it. But accordingly to le creuset they recommend using laundry detergent, vinegar and seasoning the black enamel plans Connect with our team to discover the perfect solution for you and your business. I have emailed repeatedly to get a return lable. Support Customer Service Contact Us Returns Frequently Asked Questions Warranty Affiliates Special Markets Dealer Authentication Chemical Disclosures for Cookware Do you agree with Le Creuset's TrustScore? Voice your opinion today and hear what 386 customers have already said. Cannot blame the shipping damage on Le Creuset of course - but they can be blamed for a complete lack of customer service. The set includes service for four of Le Creuset's best-selling dinner plates, salad plates, soup bowls and mugs. to be free from defects in material and workmanship at the time of its purchase. filed with BBB. Guarantee Le Creuset have been making world-class cookware for almost 100 years. For over the past decade or so, I have reached out to them a couple of times with a product issue. Please complete the form below and a member of our Hospitality Team will be in touch. Please complete the form below to register your product with us so that we can assist you with questions in the future. com Does Le Creuset Do Black Friday? Yes, we are eagerly waiting for the Le Creuset Black Friday Deals that will start on Fri Nov 25 2024 with many items available in the discounted Black Friday sale. Read our warranty today! Browse Le Creuset's limited lifetime warranty policy and see how your cookware is protected. *Please note that we only accept inquiries from within Canada. 9 from 765 reviews. The Signature Enameled Cast Iron 5-Piece Cookware Set features our best selling enameled cast iron pots and pans, including our iconic Dutch oven and highly-rated signature skillet. YOU'LL NEVER BELIEVE WHAT HAPPENED! FREE PAN? As vibrant and beautiful as the city itself, Le Creuset's Vancouver Dinnerware Set is a casually colorful staple for modern dining in any home, for any occasion. Le Creuset’s Signature Round Wide Oven produces delicious results every time, and is a versatile tool for braising, roasting, baking or frying that easily goes from stove to oven to table. The Le Creuset Outlets would have those on sale too. Used by leading chefs and keen cooks around the globe, Le Creuset cookware offers outstanding performance time after time. com and we will work with you to provide the information you seek. Le Creuset is popular for Tableware, Kitchen & Bath, Kitchen Supplies, Home & Garden, Shopping. In addition to warranty repairs, Le Creuset also offers a paid repair service for out-of-warranty products. If you believe a product to be defective, it may be returned based on the warranty for the specific item. Please contact us beforehand to make a service appointment. Customer service contacts and company information. Registry HOW DO I CREATE A REGISTRY WITH LE CREUSET? Le Creuset's registry is powered by MyRegistry. Jul 3, 2025 · Le Creuset is a popular brand of cookware, known for its durable enamel coating. This is a good news story, that in our age of lax, unconcerned customer service and “throw it away and buy new” mentality, I am both proud and pleased to relate. Does Le Creuset Do Cyber For product related questions please contact Le Creuset Consumer Service Department at 1-877-273-8738. The estimated total pay range for a Customer Service Advisor at Le Creuset is A$67K–A$72K per year, which includes base salary and additional pay. so we reached out to the customer service. In this paragraph Customer Service Contact Hours Monday to Friday – 08h00 to 17h00 Saturday and Public Holidays – 08h00 to 16h00 (Closed on Sundays) Browse Le Creuset's limited lifetime warranty policy and see how your cookware is protected. Enjoy! C-LCQBOOK1. . Do you agree with Le Creuset's TrustScore? Voice your opinion today and hear what 386 customers have already said. Subreddit for Le Creuset aficionados ||| Add your flair to reflect the color of your collection from the top right drop down menu! We enjoy seeing your colors! The Le Creuset enameled cast iron Braiser is uniquely designed to provide steady, even heat to transform tough cuts of meat and hearty vegetables into tender, flavorful dishes. Looking to return an item from an online purchase? Fill our our return form. Online collector communities and forums dedicated to Le Creuset are invaluable resources. My experience with the Le Creuset customer service US has been exceptional, by far the most prompt and reliable. What do I do now? There are brown marks on the inside of my pot. Jun 26, 2020 · Do you agree with Le Creuset's TrustScore? Voice your opinion today and hear what 384 customers have already said. Our business hours If you need to ask questions about delivery, returns, access checks or just to chat, Le Creuset's dedicated customer service team will be able to help Questions, comments or feedback? We'd love to hear from you. The iconic Le Creuset Signature Oval Dutch Oven is expertly crafted from enameled cast iron, with an oval shape that is particularly suited for larger cuts of meat, whole chickens and for baking oval-shaped loaves of bread. You can email, call, live chat or even send smoke signals (although we can’t guarantee we’ll respond to those). I agree to receive electronic messages from Le Creuset Canada, Inc. (“LCA”) is committed to making its website accessible and user-friendly to all. Warranty details may be found here or in the item’s box; please refer to your item’s warranty before attempting a return. Le Creuset Customer Service Contact Info LeCreuset. The average Customer Service base salary at Le Creuset is €32K per year. In the late 1970’s I purchased a 9-quart Le Creuset Flame Round French Oven. Nov 5, 2021 · Le Creuset have gone over and above… Le Creuset have gone over and above expectations with their lifetime warranty for the TNS saucepans, replacing a frying pan which had (eventually) lost its non-stick nature. Creativity and originality are values that have been fundamental to our design and manufacturing processes for nearly 100 years. The estimated total pay range for a Customer Service at Le Creuset is €31K–€34K per year, which includes base salary and additional pay. Choose from different product types such as enameled cast iron, stoneware, stainless steel and more. Jan 16, 2018 · Do you agree with Le Creuset UK's TrustScore? Voice your opinion today and hear what 4,264 customers have already said. Note that Le Creuset gets in touch within 24 to 48 hours, but it could vary. Help customers troubleshoot product issues, usage questions, or technical difficulties Le Creuset have gone over and above… Le Creuset have gone over and above expectations with their lifetime warranty for the TNS saucepans, replacing a frying pan which had (eventually) lost its non-stick nature. Hours of operation are Monday - Friday, 9 a. , guarantees corkscrews and foilcutters for five years from the date of purchase against all defects in materials and workmanship provided the product has been used as instructed. ET (excluding national holidays). Le CreusetSupport Customer Service Contact Us Returns Frequently Asked Questions Warranty Affiliates Special Markets Dealer Authentication Chemical Disclosures for Le Creuset Canada Phone # Does anyone have a phone number for Le Creuset Canada? I have an order that’s stuck in shipping limbo (label created but hasn’t updated to shipped in over a week) and emails seem to go unanswered. Visit Now to Browse Over 1,400 Cast Iron, Stainless Steel & Non-Stick Pots, Pans & More. Le Creuset wouldn't replace just the lid, but they did offer a complete new pot for 25% of the list price. Mar 3, 2020 · How long does the process take? Once you contact Le Creuset's customer service, they can help you file a claim. Explore a range of options, from hospitality industry offerings to wholesale partnerships and corporate gifting opportunities. Fortunately, the company has a reputation for standing behind its products and providing excellent customer service. It’s our promise to you. Offer available at www. 25 2 Le Creuset reviews. • We currently offer one delivery option: SF Speedy Express Hong Kong Order- Standard HK$50 (FREE if purchase is above HK$800) - delivery in 2 to 7 Do you agree with Le Creuset's TrustScore? Voice your opinion today and hear what 384 customers have already said. Once the Le Creuset warehouse received my package, they sent me an email letting me know that their staff had started examining the unit and the process would take roughly four to six weeks. Costco is known to have a generous return policy and accepts items long after most retailers Free shipping may exclude areas deemed remote by our carriers. I love it. Delivery Information • Orders from the Le Creuset Hong Kong website can only be delivered to Hong Kong or Macau addresses and that in placing an order the customer confirms that she/he is purchasing the product within Hong Kong or Macau. 9K Likes, 2474 Comments. m. However, feel free to use the same information if you'd like. While some people opt to replace their cookware, others explore recoating options to restore their favourite pans to their former glory. Product Information How do I care for my Le Creuset cookware? Is Le Creuset dishwasher-safe? What is the ideal temperature for cooking with Le Creuset cast iron products? I broke my lid. Jordan from customer service was excellent in all respects and I couldn't recommend mor highly. Le Creuset has 68 locations on Yelp across the US. 99. For questions concerning this website, products or other topics related to Le Creuset, please contact our Customer Service team directly at cservicecanada@lecreuset. Please read these care and use guidelines before using your cookware for the first time. tqnxs qmlnv lxxgirp jne zofr bozo wwfu grazw qjzdt vkxq